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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line Off-the-Shoulder Floor-Length Chiffon Prom Dresses With Ruffle Split Front Pockets #229932

Prom Dresses

SAR 481.00

PRODUCT INFO

A few of our favorite things come together in this simple yet stylish chiffon prom dress.

  • Soft knife pleats cross-over the sleeveless V-neck bodice and grace the shoulders.
  • The long flowing A-line skirt gathers at the waistline and drapes to a floor length.
  • Draw admiring glances as you take a walk with the thigh-high split at one side.
  • Custom Size

    Looking for a perfect fit? For an additional SAR 87.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 12-15 days + Shipping Time 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #229932 Silhouette A-Line
Neckline Off-the-Shoulder Length Floor-Length
Fabric Chiffon Embellishment Ruffle, Split Front, Pockets
Sleeve Sleeveless Back Style Zipper Up
Fully Lined No Built-In Bra Yes
Boning No Shown Color Cabernet
Size General, Plus Model's Dress Size US 2 / UK 8 / EU 34
Model Information Height:5.7ft Bust:33in Waist:24in Hips:34in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Customer Images See All Customer Images

Great Purchase

Beautiful dress that’s GREAT quality! Shipping was so fast too

Flattering and comfortable

Really flattering dress made from good quality material. The pockets are really handy, deep enough to hold a phone or accessories without compromising the fir of the dress, and the split is well placed so it doesn't feel like a lot of leg is showing.

Great Dress!

Love this dress! Excited for my bridesmaids to wear it. It's flattering on all body types, and I love the color.

love the dress!

Dress is very nicely made, love the look overall i decided to go up a size after reading reviews but i it fit bigger so I do believe they are true to size will be ordering from them again.

Love it

Love it.. it looks exactly like the photo

Nice dress

Overall its a very nice dress my only issue was the sizing I went by the chart and it was too big. I would just say go with your usual size.

Better than David's Bridal

Got this dress for my best friends wedding, actually ordered two different sizes, the sizes aren't your typical dress size by any means, I had to size up 2 whole sizes than what I normally wear. However, this dress is BEAUTIFUL, I love that it has pockets especially for a wedding that's so important since I clearly can't carry a purse around with my stuff it in. It's flattering as heck! Little long but can easily get it hemed somewhere! Really good quality material & SO much better than David's bridal! We are going to order from here for my sisters wedding that's is next year!

Great dress!

I just love this dress! This is my first time to shop for clothes online. I was very worried I would get the wrong fit or something would go wrong with the shipment. I am a bridesmaid and my friend's wedding is in a week so I couldn't afford any mistakes or mishaps with the order. The customer service is quite impressive and the quality of the material is very good and sturdy. I really loved the color of the dress too. My only issue is that it's a bit long; however, I would certainly recommend buying dresses from here for any occasion you have!

Beautiful dress

The dress is beautiful and made very well. Color was also what it showed. Although, the dress didn't work well with my body type. Since I received such excellent customer service on the return I am going to try another style.

Beautiful

Fits comfortably, looks as pictured, and it's wonderful quality

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