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Trumpet/Mermaid Wedding Dresses
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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Trumpet/Mermaid Court Train Stretch Crepe Wedding Dress
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Color: Ivory
This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Court Train Stretch Crepe Wedding Dress #118439

Wedding Dresses

US$ 227.00
  • Custom Size

    Looking for a perfect fit? For an additional US$ 22.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #118439 Silhouette Trumpet/Mermaid
Length Court Train Fabric Lace
Back Style Zipper Up, Covered Button Fully Lined Yes
Built-In Bra Yes Boning NO
Shown Color Ivory Size General, Plus
Season Winter, Spring, Summer, Fall Wedding Venues Church
Model's Dress Size US 2 / UK 8 / EU 34
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Best Dress Ever!

This is the most gorgeous dress! I got it in my custom measurements and it fit like a glove, no alterations needed. The overall quality of the dress for the price was amazing, I absolutely recommend JJ's house to anyone looking for an amazing custom dress for a fraction of the cost.

Perfect!

Exactly what I expected, quality is great and fits well. Colour is great, lace is divine and overall super happy and excited to wear it on our wedding day!

Also, I got this on sale/sample stock in my size! So only paid $84 plus shipping! Absolutely worth it.

Gorgeous Dress

I brought the dress in May 2020 and it came in 3 weeks despite covid. I would say fast shipping. I made a mistake with the size at first and contact their customer service right away. ExcelleNt customer service as they got to me within 24 hours. I based my size on their measurement guide and have it a little snug coz the fabric is stretchable. The dress is of very good quality. I love it. Simple, classic and elegant. Front is simple but the back gives it wow factor. Love it!!

Very happy

For the price paid this is an exceptional dress. The quality is lovely, and the lace detailing is amazing. I was scared buying online, but really love this beautiful dress.

Worked out!

Choose to postpone our larger sized wedding until 2021 due to COVID, but to still get married in 2020. My initial wedding dress is a bit much for a small intimate micro-wedding, and I had decided I did not want to wear the same dress twice. This dress fit perfectly no alterations are needed. It is simple yet beautiful. I'm about 5'0" and a little change. I ordered a size 4 based on measurements and with a 4.33" heel a hem is not needed with my height. I added a brooch I found at Micheal's to the front of the dress belt loop, and liked how it complimented the dress.

Say yes to a JJS dress

I'm so so happy with my dress which arrived this morning and from start to finish this has been a lovely experience. Each size provides you with a size guide which allowed me to select the right size for me, the dress is almost a perfect but I knew by the measurements it was going to be a little longer for (I didnt realise you could do made to measure) The dress was both processed and shipped within the specified time and each time I received an email notification to confirm. The dress is exactly as it appears in the pictures and is of good quality. I'm so impressed with this website and will be purchasing more from here thank you so much JJS house for making my wedding dress experience so easy and stress free.

Awesome

Crazy thing to buy a dress online to begin with. But jjshouse does not disappoint. The dress fit just right didn't need no adjustments. This is forsure the prefect dress for the right price! MUST BUY!!!

love it!

I love my dress, it fit perfectly a little too long but I'm short too but very beautiful dress i can't wait for my wedding

Beautiful, comfortable and amazing quality!

I'm blown away at the quality of this dress! It's absolutely perfect!

The only small adjustment I need to make is the internal padding at the chest area (it's slightly higher than I require) but that's literally the smallest detail I could pick out.

Blown away, it's an absolutely perfect dress - thank you!

Wedding Dress

Dress fits perfectly except hip was a bit wide. Slight alterations. Beautiful lace well worth the money.

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