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Online help -

Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid Scoop Neck Floor-Length Satin Evening Dress #105912

Evening Dresses

SAR 708.00
  • Custom Size

    Looking for a perfect fit? For an additional SAR 87.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Ship in 24hrs + Delivery in 3-6 Days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #105912 Silhouette Trumpet/Mermaid
Neckline Scoop Neck Length Floor-Length
Fabric Satin, Lace Straps Sleeves
Sleeve 3/4 Sleeves Back Style Zipper Up, Covered Button
Fully Lined Yes Built-In Bra Yes
Boning No Shown Color Royal Blue
Size General, Plus Season Winter, Spring, Summer, Fall
Model's Dress Size US 2 / UK 8 / EU 34 Model Information Hight:5.7ft Bust:32in Waist:24in Hips:35in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

Share your look with other customers & get SAR 65.00 discount.

Write a review
Customer Images

Beautiful gown

It fits perfectly. Very formal and conservative. I haven't used it yet because the ball im supposed to go to was canceled due to COVID-19. It's a little bit long so I need to have it altered.

Belle of the ball

This dress is simply beautiful. It arrived gift wrapped and it has given my daughter such delight from the moment she opened the box. We had to have it fitted as she is only 5ft 4 and it was long. She received soooo many compliments. It is beautifully made and looks expensive.

Beautiful dress!

Beautiful dress and well made.

Beautiful Dress

This dress fit perfectly and made me look beautiful. I love the fabric and the details of it. The sizing fits perfectly too.

Very Good

The dress arrived sooner than I expected and it fits perfectly on my body. I can take in just quarter inch on both sleeves to make them fit tighter around my arms or I can use as is.

The dressmakers really know how to sew to size. Thank you very much.


Value for money


I bought this dress in royal blue colour (custom stitch) and the dress was Great and immaculate fit! I bought a matching colour flower girls dress for my daughter and it came out so nice. Great customer service with changes I made :)

The dress is beauitful

The dress is beautiful. I always look how it is made because I use to make my own cloths. The dress is made well and looks just like the picture. This is not my first formal dress that I have bought from JJ's, this is my third dress. They fit great and are true to size.

Very Impress

Every body love my dress fit perfect very good quality

PERFECT TIMMING

This dressed was needed for a weeding event. I was so nervous at first because of the shipping time frame. But it came a few days earlier before I had to leave out of the country for the event; so I was very excited about that. The size was true to fit. I received so many compliments on the dress and referred almost everyone to order from this website. the material was perfect it was not cheap at all. it actually was exactly how it looks in the picture the color was Royal blue which is what I requested.

Is it exactly like picture

Good texture, I love it, i am going to order one more because You guys are very professionals. Thank you!

Related Tags

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