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Online help -

طلباتي - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

المنتج - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

دفع - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

توصيل - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

عائدات - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

حسابي - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

حول

قراءة فساتين العطلة التعليقات الآراء حول فساتين العطلة في JJsHouse؛ شراء فساتين العطلة التعليقات رخيصة من JJsHouse.com الآن! - صفحة 1

الاطلاع على كل فساتين العطلة التعليقات

حورية البحر بكتف واحد سويب تراين الشيفون فستان عطلة
"Sono soddisfatta del vestito ,ottima vestibilità , lo immaginvo un verde più scuro ma mi é piaciuti molto ugualmente.
Ormai sono cliente da anni e gli abiti di jjhouse hanno un ottimo rapporto qualità prezzo ."
إمبراطورية عنق مدور الطول الأرضي الشيفون فستان عطلة
"I just got my dress. Super fast shipping- Thank God cuz I could hardly wait! Anyways! I am sooo glad I spent the extra 20 to get it tailored specifically to my size. I am a short, busty plus sized girl and traditional sizes don't fit right. Whoever tailored it was spot-on. I bought this dress for my husband's military ball in April and I'm so stoked to wear it! The beadwork is absolutely breathtaking. I feel like a princess in it!"
A-لاين أميرة بلا حمالة الطول الأرضي قماش رقيق شفاف فستان عطلة
"I like "different" dresses than you find off-the-rack in the stores, but I don't want obnoxious "different" dresses. This is a regular dress BUT the petal accents on the bottom half of the dress make all the difference! I received a number of compliments on this dress. This was the second dress I've bought from JJs House (last night I purchased my SIXTH dress from JJs House--I think I have a dress illness or something). I am always very happy with their selections and I've never regretted a purchase. "
A-لاين أميرة الرسن غير متناظر الشيفون فستان عطلة
"Eine frohe, helle Farbe vom Kleid.
Schöner Schnitt und guter Sitz durch Neckholderverdchluß.
Wallender Stoff, paßt sich der Form des Körpers gut an. Ich trug es für einen Ball. "
إمبراطورية حبيب الطول الأرضي الشيفون فستان عطلة
"I’ve bought two dresses from jj’s one was my daughters wedding dress and this dress for my second daughters formal. We live in Australia. The delivery was fast and we were so impressed with the quality. I’d definitely recommend jj’s for any special event you have coming up. "
A-لاين أميرة بلا حمالة طول الكاحل صقيل قماش رقيق شفاف فستان عطلة
"Bellissimo... Ho ricevuto un sacco di complimenti per la mia eleganza.... Grazie mille "
A-لاين أميرة بلا حمالة طول الكاحل Charmeuse فستان عطلة
"The fabric flows beautifully, and fits like a glove since ordered custom sized. The lavender color is stunning. "
حورية البحر حبيب ذيل كورت Charmeuse فستان عطلة
"The quality was amazing, and exactly as pictured! Absolutely perfect! "
إمبراطورية حبيب غير متناظر الشيفون فستان عطلة
"I have bought a few dresses from JJs. Their dresses are made with very nice quality for the price. I love the quality of their fabric for the price, it truly surprised me how nice the dresses are made. All my bridesmaids dresses are from here and my wedding dress. They have a super great exchange experience unless it's customized. Their sizes are pretty true to size except for the customized. I ordered customized and it's was not true to size but they were super friendly about it and great customer service. I only order from their chart now. Highly recommend JJ to anyone who likes shopping online but worries about shopping online! "
A-لاين أميرة حبيب غير متناظر قماش رقيق شفاف فستان عطلة
"Only those who will risk going too far can possibly find out how far they can go."
A-لاين أميرة V عنق الطول الأرضي الشيفون فستان عطلة
"Passede perfekt "
A-لاين أميرة عنق مربع غير متناظر الشيفون فستان عطلة
"Passede perfekt "
A-لاين أميرة خارج على الكتف الطول الأرضي Charmeuse فستان عطلة
"Needed some alterations in the shoulders (too long). Fabric Color a wonderful clean true silver. Fabric was nice weight, lovely shine in the charmeuse. Construction was excellent. Pockets would have been a bonus. Higher neckline cut at the bust line than expected but worked ok with almost bare shoulder. I got many many compliments. Was very happy to wear it. Wish I was wearing it again soon! "
إمبراطورية بكتف واحد سويب تراين الشيفون فستان عطلة
"Ho acquistato quest’abito color giada per la Mia testimone.. vestibilità discreta, vestito abbastanza leggero considerando che era il 29 agosto e si moriva di caldo"
A-لاين أميرة حبيب الطول الأرضي الشيفون فستان عطلة
"I ordered the dress in ivory for my wedding. It came fast and exactly like the picture."
إمبراطورية حبيب الطول الأرضي الشيفون فستان عطلة
"Ich habe dieses Kleid schwanger zu meiner Hochzeit getragen. Alle fanden es toll. Der eingearbeitete BH saß ebenfalls 1a und das bei einer Cup Größe von 110 J. "
حورية البحر حبيب ذيل كورت Charmeuse فستان عطلة
"I ordered this dress for a vow renewal and was kind of worried about ordering online, but my dress came in plenty of time and it’s beautiful. Just like the picture and quality material and it’s put together wonderfully.
I’ll add a picture soon.
After getting my dress, I ordered all my bridesmaids dresses and my bouquets also. Some are due today I can’t wait. I’m so excited and I’ll be using JJ’s house in the future and will be recommending them to friends."
A-لاين أميرة حبيب غير متناظر قماش رقيق شفاف فستان عطلة
"Un vestito meraviglioso, ottimo tessuto e rifiniture. Un'azienda seria dal momento in cui lo ordini fino al suo arrivo in perfetto giorno indicato dalla spedizione. Un vestito che ho indossato per presentare un grande evento, la storia di un abito la facciamo anche noi nel momento in cui lo indossiamo. Un abito, un sogno…!!!!"
حورية البحر حبيب سويب تراين التفتة نسيج حريري رقيق فستان عطلة
"Es divino, sumamente conforme tal cual las descripciones, el envío super rápido, muchas gracias."
A-لاين أميرة الطول الأرضي صقيل فستان عطلة
"Je suis très satisfaite de la robe. Très bonne qualité du tissu. Conforme à la photo "