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Online help -

طلباتي - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

المنتج - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

دفع - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

توصيل - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

عائدات - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

حسابي - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

حول

قراءة فساتين زفاف التعليقات الآراء حول فساتين زفاف في JJsHouse؛ شراء فساتين زفاف التعليقات رخيصة من JJsHouse.com الآن! - صفحة 1

الاطلاع على كل فساتين زفاف التعليقات

غمد خارج على الكتف سويب تراين ربط الحذاء فستان الزفاف
"For the most part, I am happy with my dress. The material and style are fabulous. I ordered an ivory colored dress but it looks almost white and doesn’t go with the shoes I bought which were more of a true ivory. It fits slightly bigger than the custom fitting I had given and will need to get it altered. I am hoping i can get the shoulders fixed so that they sit a little higher up, like the model. My wedding is not until June, so the picture is with no makeup or hair...not very good. I hope I will be able to update with more pictures after the wedding. Overall I am happy with my dress and think it is beautiful"
ثوب حفلة حبيب ذيل كورت قماش رقيق شفاف فستان الزفاف
"This dress is beautiful and the quality is great! the custom measurements fit spot on. The only issue I had was that I ordered ivory but the dress looks more white in person and in the sun. Not the biggest deal for me but definitely something to consider when buying. "
حورية البحر عنق مدور الطول الأرضي قماش رقيق شفاف ربط الحذاء فستان الزفاف
"Can't believe I ordered a wedding dress online and like other customers was a little worried after reading reviewsI Absolutely no need to worry at all!!

Ordered a sample dress so didn't have to wait for it to be made. Placing order to delivery was 5 days. There was some confusion over size sent and the customer service was fantastic very fast response time to my online chat inquiry and correct size has been sent.

I ordered a size 12 and the measurements given are very accurate. The colour is as in the picture and is beautiful. The dress has far exceeded my expectations. It is a little too long but that is easily remedied, the rest of the dress fits perfectly and is very figure flattering. The dress is just beautiful, very well made. No need for a bra due to the way the dress is made. I will upload some pictures when I get the chance.

I would not hesitate to order from JJ House, fantastic products and service.

Really excited to wear this dress and for my groom to see me in this.

Thank you so much

Joolzy"
A-لاين أميرة خارج على الكتف غير متناظر قماش رقيق شفاف فستان الزفاف
"Eines der tollsten und schönsten Kleider, die ich gesehen habe.
Der Schnitt, die Farbe, alles in einem macht das Kleid besonders. Ich liebe es "
غمد V عنق طول الركبة تمتد كريب فستان الزفاف
"I ordered this dress to be made with custom size. After 1.5 months, my dress arrived. When I took it out of package, it looked beautiful. However when I tried it on, the length of the dress was rather short than knee length, despite my exact height and othe measurements were provided. I am not sure how to make this dress longer. Also, it looks a little bit baggy on the hips, but it can be fixed by tailor. Also i noticed that some parts of the lace appliques are not attached to the main fabric.
This dress has gorgeous design, but could be approved by following the right measurements and quality control. "
A-لاين أميرة V عنق الطول الأرضي الشيفون ربط الحذاء فستان الزفاف
"Je suis totalement satisfaite de mon achat !! Cette robe est parfaite !! Encore mieux que ce à quoi je m'attendais.
J'ai opté pour les mensurations sur mesure ce qui fait qu'elle est vraiment à ma taille !
De plus, elle est arrivée vite (1 mois) !
Je recommande vraiment cette robe !

"
A-لاين أميرة V عنق الطول الأرضي قماش رقيق شفاف فستان الزفاف
"Simple and a beautiful dress, the material was good quality, the lenght and wide of the dress was perfect, I just fixed a little bit the lace on ny back because it was a little bit loose but after that it was perfect."
ثوب حفلة خارج على الكتف ذيل كورت صقيل فستان الزفاف
"The dress is the good quality and perfectly white. However, the sleves are so big and I have to take it to a tailor. In other ways, perfect and beautiful"
A-لاين أميرة عنق مدور غير متناظر صقيل ربط الحذاء فستان الزفاف
"Robe reçue rapidement
Conforme à la photo, tissus de qualité, bien taillée
Je recommande ce site pour son sérieux"
A-لاين أميرة V عنق الطول الأرضي الشيفون فستان الزفاف
"Beautiful dress, very comfortable, albeit a little long, but nothing a quick hem won't cure. I feel like a princess in this dress!"
ثوب حفلة حبيب سويب تراين قماش رقيق شفاف فستان الزفاف
"This dress is gorgeous on and exactly what I wanted! I was a bit skeptical about buying online but I am glad I did! The dress took about a month to receive so I recommend ordering early. "
A-لاين أميرة عنق مدور الطول الأرضي الشيفون فستان الزفاف
"I ordered this wedding dress in ivory in a custom size. The dress was beautiful, was shippped on time, and the custom tailoring was perfect. I would recommend this dress to anyone."
A-لاين أميرة V عنق الطول الأرضي صقيل فستان الزفاف
"Très belles finitions, avec des mensurations exactes.
Bien enveloppée dans un sac étanche.
"
ثوب حفلة خارج على الكتف ذيل كورت قماش رقيق شفاف ربط الحذاء فستان الزفاف
"The dress is absolutely stunning! Tried immediately when I got my parcel, it is well fitted, very soft and elegant, not heavy and easy to move around.

The order was delayed due to the COVID-19, but the customer representative had kept continue to follow up my order, thank you for their help. Will post my photos after the pre-wedding photos are ready. "
حورية البحر عنق مدور ذيل كورت تمتد كريب فستان الزفاف
"La robe est très belle et j aurai du la faire à mes mesures car elle baille un peu. Je la ferai reprendre. Sinon très belle coupe et quand elle sera repassée ce sera magnifique je pense. Seul bémol on voit les coques poitrine en transparence. Il faut que je fasse doubler tout le haut de la robe. Tout de même je pense qu elle fera son petit effet"
إمبراطورية V عنق سويب تراين تمتد كريب فستان الزفاف
"Gorgeous mama!"
غمد الرقبة العالية طول الركبة ربط الحذاء فستان الزفاف
"The material is such high quality and the shipping was great! I was extremely nervous purchasing a dress online, but I am so glad I gave it a chance!"
حورية البحر عنق مدور ذيل كورت تمتد كريب فستان الزفاف
"I am very pleased with this dress. The lace is very intricate as well as the buttons. "
A-لاين أميرة V عنق سويب تراين الشيفون فستان الزفاف
"Très heureuse de mon achat, conforme à mes attentes, très bon rapport qualité prix"
A-لاين أميرة عنق مدور طول الركبة قماش رقيق شفاف ربط الحذاء فستان الزفاف
"The colors and swing of this dress are so lovely with a hint of vintage. My only suggestion is removing the bow at the waist. When I wore it, it just didn't go with the rest of the dress. But, it is easy to remove, so that's good. Making, shipping and delivery were right on time, even with the COVID-19 issues. Very satisfied with this dress."